Do I need to be referred for counselling by my GP?
No you do not need to be referred by your GP. I do take referrals from GPs, charities and organisations, but most of my clients are self-referrals.

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How long does counselling take?
Each session lasts 50 minutes.

I offer a free initial telephone consultation to understand your goals for counselling, which we will review at regular intervals.  You are welcome to continue with counselling for as long as you feel it benefits you, which may be a matter of weeks, or longer term.
 

How often are the sessions?
Sessions are generally once a week, although there may be occasions where more or less frequent appointments are appropriate.
 

How much do you charge for counselling?
Each 50 minute session costs £60.00
The initial telephone consultation is free and provides an opportunity for us to meet and get to know each other a little.  It is important that you feel you can work with your counsellor.

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How can I pay?
Payment can be made by cash, direct debit or bank transfer, and generally occurs at the end of the session.  I will issue a receipt for your records.  Please let me know if your sessions are being funded by a third party who requires an invoice.
 

How do I make an appointment?
You can text, ring or email me. Visit the Contact page for details.  I will endeavor to respond as soon as possible to arrange a convenient time for us to meet.
 

What if I can’t make a session?
Please provide 48 hours notice if you wish to cancel or rearrange a session.  Failure to do so may result in being charged for the missed appointment.  In exceptional circumstances, please contact me as soon as you can to let me know that you cannot attend.

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Do you offer virtual or counselling sessions on the internet?
Yes. We will still begin with an initial free telephone consultation before moving on to Zoom. For quality purposes, it is essential you have a good quality internet connection. 

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Where are you based?
Click here for directions on Google Maps (opens in a new tab).

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What about parking?
There is free parking at The Ketley Community Centre, with disabled bays by the main entrance.  There is also a bicycle store located in the car park if you require it.

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Is there a waiting area?
Yes.  When you arrive, I shall meet you in the reception area.  Carers and drivers are welcome to wait in reception whilst you attend your session, and you may also wait in reception if you are being collected by a taxi, for example.

Is there disabled/wheelchair access?
Yes.  The Ketley Community Centre  is a modern building with easy access and I am located on the ground floor.  My room is laid out to accommodate wheelchair access.
 

Are there toilet facilities?
Yes.  They are located on the ground floor, just off the reception area, and include an accessible toilet.

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